Frequently Asked Questions
How do I replace the tape if I take it off my machine?
3M Tape Replacement
Do you need to replace your tape strip? We can fix that for you!
Just send your light strip (only the light strip) back to us in a small bubble envelope
along with $10.00 plus $2.50 for shipping and we will have your light shipped back to you as soon as the light is repaired.
Please also include a short note letting us know what to do:
Ecoluxlighting
1493 W. Saint Patrick St.
Boise, ID 83705
Dont want to send cash?
You can also pay through PayPal.
You’ll still need to send the light strip only back to us. Please
reference your PayPal transaction number in your shipment
If you couldn’t find the answers you need here, please contact us for assistance!
What size light will fit my machine?
Measure the length under the throat of your machine to determine the best fit.
3 LED Light: 2-1/4 inches
6 LED Light: 4-1/4 inches
9 LED Light: 6-1/4 inches
12 LED Light: 8-1/4 inches
15 LED Light: 10-1/4 inches
*Be sure to watch the video here before placing your order:
How do I replace the tape if I take it off my machine?
3M Tape Replacement
Do you need to replace your tape strip? We can fix that for you!
*See the instructions here:
Where are the instructions to install my light?
For best results, be sure to follow our step-by-step installation instructions.
*See the instructions and full video here:
What is your warranty?
Warranty & Guarantee
The customer is first!
If for any reason you do not want to keep an item you have purchased from EcoluxLighting.com, you may return it within 3 months of purchase; period. We may ask questions but only to see how we may improve the light for everyone. Returns aren’t expected but you never know. Our goal is to do everything to make our customers happy. Please do not request a return if the light has been altered or the installation instructions have not been followed. We respect all of our customers and only ask for your honesty in return.
If your light fails within 6 months of original purchase, we will replace the entire thing.
*See terms and steps here: