Warranty & Guarantee

The customer is first!

If for any reason you do not want to keep an item you have purchased from EcoluxLighting.com, you may return it within 3 months of purchase; period. We may ask questions but only to see how we may improve the light for everyone. Returns aren’t expected but you never know. Our goal is to do everything to make our customers happy. Please do not request a return if the light has been altered or the installation instructions have not been followed. We respect all of our customers and only ask for your honesty in return.

If your light fails within 6 months of original purchase, we will replace the entire thing.

Return Instructions

Send us an email at
returns@ecoluxlighting.com

The subject line should read, “Return Merchandise”
Please include the reason for your return, what you are returning, and your mailing address.

We will respond with the shipping address and any further instructions.
Unfortunately, we cannot refund the shipping costs.

We promise to process the refund of your money or send you a replacement product within 3 business days after we receive the returned or defective product.

If you couldn’t find the answers you need here, please contact us for assistance!